The operational excellence pillar focuses on running and monitoring systems to deliver business value, and continually improving processes and procedures. Key topics include managing and automating changes, responding to events, and defining standards to successfully manage daily operations.

The Operational Excellence pillar includes the ability to run and monitor systems to deliver business value and to continually improve supporting processes and procedures.

The security pillar focuses on protecting information & systems. Key topics include confidentiality and integrity of data, identifying and managing who can do what with privilege management, protecting systems, and establishing controls to detect security events.

The Security pillar includes the ability to protect information, systems, and assets while delivering business value through risk assessments and mitigation strategies.

Cost Optimization focuses on avoiding un-needed costs. Key topics include understanding and controlling where money is being spent, selecting the most appropriate and right number of resource types, analyzing spend over time, and scaling to meet business needs without overspending.

The Cost Optimization pillar includes the ability to run systems to deliver business value at the lowest price point.